Customer Testimonials

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Google Jul 8, 2025

I recently purchased a used vehicle from Glenwood Springs Ford, working with Bella to get all of the paperwork taken care of beforehand since I was from out of town. They did an excellent job of prepping everything so I could show up, test drive, and purchase the truck. All in all was out the door in roughly 30 minutes!

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Google Jul 5, 2025

Bella Rodriguez and Edwin Solano were awesome in helping my family and I find the perfect truck we were looking for. They made the whole process easy and I highly recommend them both to anybody looking for information on ford. Those two really take pride in their jobs and helping people find the car that fits their lifestyle

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Google Jun 28, 2025

From the moment we walked onto the lot and into the facility we were treated so kindly. We didn’t feel pressured at all the entire time we were looking at vehicles. The process was smooth and we expected it to take a while but we were offered complimentary water, sparkling water, popcorn and water for our dog who was allowed inside. Allen and everyone on the team that helped us was knowledge and genuinely nice. Not once did we feel pressured to buy a vehicle or to add warranties. They simply presented the information and let us decide. We ... Read More

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Google Jun 24, 2025

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Google Jun 19, 2025

Very fast, not pushy at all! Answered every question we had. Helped set up the Ford app before we left with our new vehicle. Definitely recommend for buying a Ford vehicle in Glenwood springs. Thanks to Bella R for making the experience as painless as humanly possible.

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Google Jun 14, 2025

Pleasant to do business with. Straight forward buying experience and done quickly. Marcie was very helpful and had great communication. Very happy customer here.

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Google Jun 12, 2025

Tony helped make our truck buying process smooth and seamless.

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Google Jun 11, 2025

Luis was was excellent to work with as a salesmen. His communication was really good, he was professional, and he was clearly very knowledgeable

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Google Jun 9, 2025

Al cry is the best and the hole crew at glenwood springs ford . Best ford I have every worked with and anybody looking for a new ford going to them you will not receive better than them.

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Google Jun 8, 2025

I Just bought my 2nd vehicle from Glenwood Springs Ford in the last 7 months. Marcy is an awesome, no pressure salesman. Hes very knowledgeable and honest -something very rare in a car sales.

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Google Jun 7, 2025

Very good friendly service

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Google Jun 2, 2025

Chris was a great sales person, incredibly helpful and knowledgeable about electric vehicles. He made the buying process simple.

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Google Jun 1, 2025

Rudy was great to work with.

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Google May 27, 2025

We have been using Glenwood Springs Ford for many years. They make the ordeal of purchasing a vehicle pretty pleasant. Their sales team and customer service make it worth the trip every single time. We, I highly recommend this dealership and their personal.

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Google May 27, 2025

Timothy was ABSOLUTELY AMAZING! My fiancée and I came in today to see about trading in his Ram 2500. Timothy has talked to my fiancée over the computer about a few cars. Once arriving Timothy came to us ONLY when we looked around “like we needed someone”. This dealership is not pushy in any way! Once Timothy talked to my fiancée he quickly recognized him from his emails. He showed us all the trucks on his lot and also lined up “potential trucks” to be shipped to their dealership to look at. When we sat down to have ... Read More

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Google May 23, 2025

Rudy was an excellent sales men, very knowledgeable and stuck with our budget without pushing us to go further. Rudy did an excellent job of matching us with the right car for the right price.

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Google May 20, 2025

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Google May 18, 2025

I was just walking through the dealership, kicking tires as I usually do, Marcy One of the sales man came out and we talked a little bit and all I wanted to do was run numbers and the right deal finally came around and they took very good care of us, Got a truck I wasn’t expected to buy that. I’m very happy with! They made it very easy with no pressure and the best part no dealer handling fees!! If you’re close to the dealership, they will actually come to you for an oil change with ... Read More

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Google May 16, 2025

(Translated by Google) Wow, a team of professional people with a willingness to help, ten out of ten. (Original) Wow un equipo de personas profesionales con una disponibilidad para ayudar un diez de diez

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Google May 12, 2025

I wanted to take a moment to share my incredible experience buying a new car recently. Hands down, it was the best car purchase I've ever had, and trust me, I've bought a few cars in my time! Tony Contreras was absolutely fantastic to deal with. His professionalism and friendly demeanor made the process smooth and enjoyable. When the time comes for me to purchase another Ford, there's no doubt in my mind that I will definitely be returning to both Tony and Glenwood Ford. They have set the bar high for car buying experiences!

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Google May 10, 2025

I was well taken care of at glenwood springs ford !!!

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Google May 10, 2025

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Google Apr 20, 2025

Huge shout out and thank you to Glenwood Springs Ford! And also huge thanks to our sales professional Marcy at the dealership. They were great to work with and helped make our experience great and the purchase very easy! They had the exact truck we wanted and had been looking for and they took every step to make the buying process so easy! So thank you again Glenwood Springs Ford! Highly recommend and what a beautiful place to buy a new Ford! If you’re on the hunt for a new Ford I would definitely give them a shot they’... Read More

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Google Apr 16, 2025

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Google Apr 12, 2025

(Translated by Google) Excellent customer service 👍 (Original) Exelente atención a los clientes 👍

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Google Mar 16, 2025

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Google Mar 16, 2025

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Google Jan 21, 2025

I just purchased a 2024 F150 from Glenwood Springs Ford. I want to thank Allan Cyr and his staff for the hospitality and great customer service! They make buying a new vehicle easy and hassle free. A 5 star experience and dealership! I will be back! Thanks again to Allan and the entire Glenwood Springs Ford Dealership Staff!

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Google Jan 1, 2025

Have purchased 3 vehicles from Tony and have always had great experience. Both Tony and Edwin have been great to work with. They always welcome you with great attitude. I also service all my vehicles here and have also had great experience. The fact that they don’t charge for dealers fees makes it worth buying here. Will definitely buy my next ford here.

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Google Dec 20, 2024

Brystal Caldwell went above and beyond when my car broke down in GWS. She gave me a loaner, then a rental and now we are the proud owners of a new 2024 Ford Bronco. Appreciate the friendly service and our salesman Tony. Very smooth transition.

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Google Nov 21, 2024

Fantastic service, dropped off a vehicle for my company and they offered me a ride instead of the bus ride! Very friendly

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Google Nov 2, 2024

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Google Oct 26, 2024

I'm always impressed by the level of service I recieve at GWS Ford. Whether I'm dealing with sales, parts or service everyone has been outstanding. On top of that I love my new Bronco! Highly recommend.

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Google Aug 30, 2024

Just a shout out to Roy in service for great service on our truck so we can drive back home to Ohio

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Google Aug 2, 2024

Marcy is very helpful. If I were in the market for a ford, I would talk to him.

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Google Jul 18, 2024

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Google Jul 17, 2024

After voicing my some frustrations and concerns Rodney called me back. Had a very informative conversation about everything. Resolved all my concerns.

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Google Jun 13, 2024

Needed a new engine put in my car. I was warned by other this would take months close to a year. The service department manager was amazing and got it done in a few weeks. Worked with my extended warranty and explained everything to me throughout the processes. Would highly recommend.

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Google May 30, 2024

Edwin Solano and Marcy Sanchez did amazing detailed job with the sale and finance process! They made the process very easy for me. Very honest and transparent through out the whole process! I will definitely come back to them for all future purchases!

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Google May 15, 2024

Brystal and the team at Glenwood Ford delivered the best service I have ever experienced, in any industry. My F150 unfortunately had an issue while down in Telluride and had to be towed to Glenwood Ford. Not only did they get my truck fixed and back on the road by the next day, they also delivered it to my house. We have two young kids so being carless is a major problem, and they were incredibly accommodating, helpful, and went above and beyond. We will absolutely be back to Glenwood Ford for our next service, purchase, or anything. Thanks again ... Read More

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Google Apr 13, 2024

Thank you Edwin Solano for all your help ! Definitely 5 stars for Glenwood Springs Ford & 5 stars on excellent customer service!

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Google Apr 13, 2024

This review is more than just recommendation, it is a celebration of kindness and generosity. My Ford Expedition had been at another local repair shop for accidental brake damage. After days of no luck I was in a stressful situation with kids and aging parents needing me back home in California, I called Zach Carlson, who graciously answered my call and offered to fit us in that very day for an inspection. They diagnosed the problem and even sourced backordered parts in less than 12 hours! To go even further, one of their technicians (I wish I knew his name) offered ... Read More

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Google Mar 30, 2024

(Translated by Google) I recommend Edwin Solano 100%! He is always a very good person and serves with all his heart. As always we are super satisfied with your attention. Thank you Edwin you are the best!! (Original) Les recomiendo 100% an Edwin Solano! Siempre es muy buena persona y atiende de todo corazón. Como siempre estamos súper satisfechos con su atención. Thank you Edwin you are the best!!

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Google Mar 29, 2024

Friendly, helpful service personnel. Able to get my vehicle in quickly. Thanks

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Google Mar 7, 2024

Great buying experience! I live south of Denver so it was a drive, but well worth it. Worked everything out ahead of time with internet sales manager, Chris Clark. Even had an offer on my trade in based on my description. There were no surprises when I made the trip. Everything was exactly as we agreed and I drove home in my new Expedition!

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Google Feb 24, 2024

I had taken my 2022 F-250 to an independent shop when the check engine light came on. After 3 days they couldn't fix it so I called the dealership. They took me right in and female service tech was very knowledgable and friendly. She got me a very affordable rental and they had my truck repaired by the following afternoon.

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Google Feb 23, 2024

Thanks a lot for Rudy

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Google Feb 13, 2024

Great service as always completely satisfied

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Google Feb 1, 2024

Found an '02 Celica for sale at this dealership which I just happened upon. Was a nice little find needing some TLC that was priced for quick sale. My first call linked me up with Tony who was super friendly, non-pressuring and professional. I didn't get any of the 'Fast Eddie used car sales' vibe which can make car buying an unpalatable experience. There was good transparency regarding the car's know condition and out-the-door price. I had several questions as I was purchasing this car from outside of Colorado and didn't want to travel all that way for ... Read More

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Google Jan 26, 2024

Their mobile service has made my life so much easier with our fleet vehicles. Celeste is great scheduling the services and making it as easy as possible. Thank you!!

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Google Jan 8, 2024

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Google Sep 17, 2023

Great Service and Sales Department.

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Google Sep 15, 2023

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Google Sep 9, 2023

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Google Aug 27, 2023

S a good one

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Google Aug 25, 2023

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Google Aug 16, 2023

Edwin solano was amazing, very expensive and explained everything on detail. Thank you

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Google Aug 7, 2023

I had a great experience here! Would recommend this dealership to everyone!

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Google Jul 20, 2023

Awesome service team be sure to see Zach, Rodney, or Emily for your service needs.

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Google Jul 17, 2023

I bought my first truck from Glenwood Springs Ford and Edwin helped me throughout the process. He was knowledgeable, professional, and responsive. If I had a question or concern he was quick to follow up with an informative answer. Edwin knows his vehicles and provided me with great insights that made the purchase much easier.

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Google Jul 1, 2023

I was visiting my home state Colorado when my Flex threw a power train error code. So I started calling Ford dealers closest to my location. The 2nd one I called was Glenwood Ford. I was put in touch with Emily, one of the service coordinators. Checking with Rodney her Manager, Emily advised even though they were really busy they would take a look at my car and pull the codes for me to tell me what they found. Not only did they do that, they checked the transmission fluid levels. I was relieved and blown away that they were ... Read More

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Google Jun 26, 2023

I bought a beautiful gently used 2020 Lincoln Aviator at Glenwood Springs Ford…perfect condition. It was one of the best car buying experiences I’ve ever had. Edwin was friendly, knowledgeable and easy to work with. And Tony was so helpful; teaching me all about the many tech features of my new car. It’s my third Lincoln…each one I’ve driven more than 100,000 carefree miles. It’s a great car and Glenwood Springs Ford is a great dealership.

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Google Jun 9, 2023

Zach was extremely helpful answering all of my questions. Everyone was very kind and we were received promptly. Great experience!

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Google Jun 9, 2023

Came in late in the day and the manager Zach was extremely helpful in answering questions.

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Google Apr 7, 2023

The service department currently has my vehicle. I got a text which contained a video showing exactly what was wrong with it. Transparency and service are inclusive of each other, and I just want to thank the team working on my car for providing the updates that I don't have to ask for.

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Google Mar 26, 2023

The sales department here is nothing short of incredible. I’ve purchased two vehicles from them in less than 5 months. Tony and Alan were such a great help! They explain things very clearly and they’re both very honest. Transparent pricing, and very friendly staff! 10/10 recommend buying from these guys! Finance guys are great too. Shout out to Edwin and Michael!

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Facebook Feb 21, 2023

Successful withdrawal without been charged of fee is what makes the crypto project reliable. I was very doubtful to invest and trade to increase my coins, I needed a honest account manager to guide me through the investment course. All thanks to this broker, simple account funding, easy withdrawal directly to my paxful wallet with a profit that accumulated $15,000 am so excited and unreservedly express my gratitude to Mrs Alicia Malone who guided me on the course. She's trust worthy and I do recommend her. For guidance on how to set up a trade: Email: [email protected] WhatsApp :+1218 394... Read More

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Google Jan 20, 2023

Great staff and service!

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Google Dec 10, 2022

(Translated by Google) Very good customer service (Original) Muy buena atención al cliente

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Facebook Dec 8, 2022

Working with someone like Mrs. Cathy Frederick is a good experience and has yielded positive results for me on a weekly basis. I invested my first $1,300 into bitcoin and Mrs Cathy Frederick helped me manage my account to success making $14,700 in the first week. it has been an incredible experience from that day on! This wasn't my first time trading but honestly, I didn’t know what to expect when I first joined after much loss in the past. God walked me through the entire process from start to finish, which was a HUGE plus! Mrs Cathy made the ... Read More

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Google Dec 7, 2022

I want to give a shout-out to Collin in the service department! Every time I spoke with him over the phone, he listened to my concerns and addressed them in a professional manner and made me feel at ease with my truck being serviced again for something similar a few months back. I always have such a great experience dealing with Collin and the entire service team at Glenwood Ford!! THANK YOU🏁👊🏻 BR

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Facebook Nov 8, 2022

yesterday they gave me my truck thanks to my friend tony contreras and edwin solano good treatment of five stars for both of them the best in the valley

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Google Oct 1, 2022

(Translated by Google) Excellent service from Edwin Solano (Original) Excelente servicio de Edwin solano

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Google Sep 16, 2022

Terry and Ron are the best!

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Google Aug 19, 2022

I bring all my company trucks and person vehicles to Ford for service. We have had excellent experiences with them. Sammy in service is always very helpful. He will always go the extra mile to make sure he gets things done for us and keeps in touch so I know what is going on.

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Google Aug 12, 2022

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Google Aug 5, 2022

BEST EXPERIENCE, EVER!! We recently experienced serious car troubles late on a Friday evening, while passing over the mountains of Colorado. We limped into Glenwood Springs, and on Saturday morning, walked into the Ford dealership needing help or advice. Mr. Carlson greeted us, listened to our story, and even though his Service Dept was closed for the day, he found a way to get our car fixed, and get us back on the road, and in a very timely manner. Many thanks to Mr. Carlson, Chris, and Eric for going WAY outside of expectations and helping us.

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Google Aug 2, 2022

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Google Jul 30, 2022

I have purchased 3 Vehicles at Glenwood Springs Ford! Chris Clarke in Sales is the Best! I have my vehicles serviced there as well! Great Service Always!

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Google Jul 17, 2022

(Translated by Google) Thank you, Edwin Solano. For taking all the time necessary to explain everything step by step. Very good service. THANK YOU. (Original) Gracias Edwin solano . Por tomarte todo el tiempo necesario para explicar paso a paso lo necesario. Muy buen servicio. GRACIAS

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Google Jul 2, 2022

Edwin was absolutely wonderful throughout the whole process. He kept us informed and was clear and honest about the vehicle we were looking at. Maybe we got lucky, but the whole process took a lot less time than we were anticipating. Would recommend.

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Google Jun 10, 2022

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Google May 29, 2022

Edwin was very helpful! Very informative and he always has a smile on his face! We bought our first truck with him and we appreciate the way he treated us. His communication was on point and always had an answer to our questions. Will definitely recommend him!

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Google Apr 8, 2022

Awesome place

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Google Mar 21, 2022

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Facebook Mar 9, 2022

I had my oil changed for my 2000 f250 diesel pickup and Bristol was my service rep and needed further service. Set appointment and fixed issue no more no less. Excellent service and follow up. Always kept me informed. Thank you.

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Google Feb 25, 2022

I'm just going to give these guys five stars, because before I had even made it in, they knew everything I was interested in online and they always answer my questions! Great Service!

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Google Feb 24, 2022

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Google Feb 17, 2022

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Google Jan 24, 2022

Amazing experience. They got me into exactly what I wanted and more. The sells associate Tony is a boss! Thank you Glenwood Springs Ford!

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Google Nov 29, 2021

The team that helped me was very nice and Allen Syr is the best and Joe made the perfect team. I believe the rest of the people are good too, I did not have the opportunity to interact with them. Thank you for your support, I do recommend.

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Google Nov 19, 2021

Tony Contreras made sure I get the right car for me. I always trust him to help me find the right car. He has helped me find multiple cars

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Google Nov 4, 2021

We weren’t even in the market for a new car but happened to come across a great deal on an Atlas on their lot that we couldn’t pass up… Not only do I recommend this dealership, but I highly recommend working with Chris Clarke! He goes above and beyond to make sure you know the ins and outs of the vehicle you are purchasing and works fast on getting you a loan approval, at the best rate possible. He’s also extremely patient and sweet if you have a toddler in tow! We couldn’t be happier with ... Read More

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Google Oct 27, 2021

This is a great dealership to take your vehicle to for service. The team was very accommodating and got the job done timely. They also provide a shuttle for local destinations so I was able to get to work, leave my car for the day and then had them pick me up at the end of the day.

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Google Oct 5, 2021

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Google Oct 3, 2021

Worked with them for a 2019 Ford Ranger. Salesman (Korey) did an excellent job working with me to fix the tiny issues with the used truck. Not a high pressure guy, just works with ya to get something you are happy with. Also made getting an after market spray in bed liner very easy through their partner company. I seriously freaking love this truck and am very happy I went local to get it! I did but finance with them but the finance department was seamless and I ran into zero issues.

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Google Oct 2, 2021

Best Maintenance Service Experience Ever! Wow, I am still in shock that I found the best Ford service department on the planet....seriously. Fast, efficient, on-time, they're customer lounge is acceptable, and their service staff is super professional and polite. They had four tires in stock and scheduled that service at the same time as the maintenance, but the kickers are these: 1) the mechanic does a short video of your vehicle and the service areas they addressed, showing you the health of your vehicle (how comforting is that to have the expert tell you directly about your vehicle health!); ... Read More

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Google Sep 17, 2021

Less than dynamic

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Google Sep 7, 2021

Clean and friendly staff.

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Google Aug 11, 2021

Really happy with how accommodating the service staff was, they were respectful and timely. I will be leveraging their services as much as I can, they have won me over.


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