The Service Manager (I believe her name is Karen) was a life saver! I live in Evergreen, CO which is 3 hours and 150 miles from Glenwood Springs Ford. I was returning home and heard a "clunking noise" in the back of my new Ford Explorer. I took it to Glenwood Springs Ford to make sure it was safe to drive home. Karen took a look, diagnosed the problem, put my car up on a lift and got a skilled technician to fix the problem. This took about 25 minutes, and was done with "no charge". It could have taken a lot longer and she could have charged me "whatever", but she didn't. Anyway, I think Karen, her technician and Glenwood Springs Ford are the "Bee's Knees" and I appreciate what they did for me in a time of need. I recommend them 1000%!!!
They were professional and courteous, however, the duration of the repair was not communicated and was difficult to find out. Repair was made and I have had zero problems.
2019 F-350 with 13,000 miles. Check engine light came on. Several ford dealers in the Denver area said that the could not even talk to me for 3-5 weeks. Glenwood Springs Ford, said bring it in and we will try to work it in. dropped the truck off on Tuesday 9/24 and they had the problem solved and back to me on Thursday 9/26. all good things to say about them. Thanks so much.
I had a great experience working with Jill Christianson at Glenwood Springs Ford when buying my new car. Highly recommend!
Glenwood Springs Ford has been family owned and operated since 1978. When you are shopping for a new or used car, truck, or SUV, they are honest, transparent, and charge NO Dealer Fees. Straight up, they offer the best Parts, Service, and Sales Departments in town by far!
The service center is great. I suggest you call ahead for an appointment.
My truck broke down on the side of I-70 leaving me stranded for the night had to get a hotel went to Ford first thing in the morning I'm an hour and a half from home and they're trying to figure out if they can get me a ride with their parts guy outstanding service
Jesus Salinas was very helpful and patient with purchase of new Ford Edge and trade-in of 2 cars. It never would have happened without his help! Thanks to him.
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