I had to have a $10,000 repair done to my truck that took a couple of weeks. When I went to go pick up my truck, I got about 20 miles down the road before a hose clamp on the radiator blew off and it left me stranded at 5:40 pm on a Friday. The dealer and car rental place closed at 6 pm. I called Emily in service and she ran to the car rental place, got my rental car back and drove the car to me then had my truck towed back and repaired by 8 am the next day. Then Marcos delivered the car to me in Steamboat and returned my rental car too! I've grown to expect to be disappointed when I do business with any car dealership. What a nice surprise to have Emily and Marcos provide me 5 star service! I wished I lived closer to Glenwood. If I did I wouldn't buy a car anywhere else! Thanks so much all!

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Great experience , Claude / Taylor and Joel . Made it easy and pleasant . Found the right car . At the right price Will definitely recommend !

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They always try to help you find the right car and find solutions to problems! Great customer service! Highly recommended

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Terri knows her cars. She is amazing.

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If I could give 10 stars I would! I have grown very tired and frustrated of my car shopping experience before reaching out to Glenwood Springs Ford. I was referred by my pastor to talk to his niece Jill at the dealership, in fact he called her for me. I explained to Jill my situation, and what kind of car I was looking at. I explained to her that I did shop at a different dealer and I was very upset and angry on how they treated me and my wife. Jill showed empathy for my frustration and quickly found a 2019 Ford Escape SEL that fit my need perfectly. The process of buying my car was very quick and I felt no pressure from anyone while doing so. Jill knew exactlly what I wanted/needed and didn't try to upsell me or try to get me away from the choice I made. Everybody from Jill up to the GM was just simply amazing to work with and from this point forward, will have mine and my families business. When my wife is ready to trade her Ford Fusion in we will come see Jill and the rest of the Glenwood Springs Ford family!! Thank you again from the bottom of my heart! And thank you for sticking to the Code of the West!! We will see you all again soon!

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